Each week, ShortStack's customer service agents receive similar questions about how to use the platform. We have tons of useful and detailed help docs, and frequently-updated user forums, but just to clear the air, here are answers to some of our most frequently asked questions.
1. How do I limit entries?
There are actually two aspects to this question. First, how to limit entries so that only a designated number of people can enter, and then, how to limit entries so that a user only enters once. If you want to limit entries so that only the first 20 people to enter your Campaign receive a prize or a coupon, you can set this up within the Form Settings:

To limit the number of times a person can enter, you also use the Form Designer. Select the Email or Facebook login field, and then set up the validation under Edit Field. This is where you can establish the number of times someone will be able to enter their information into your Campaign:

2. How do I set up a contest where people only vote for a winner (the voter doesn't submit the entries)?
We call this type of a Campaign a "vote-only" Campaign, and we have a template specifically for this. This means that you, the Campaign creator, upload the entries you want other people to vote on. This type of Campaign doesn’t require that people submit entries. If you still want to collect some user information, like a name and email address, you can do so, but the entries people vote on will be uploaded by you through the Campaign Builder.
4. How do I set up a contest where people vote?
Did you know that you can set up different types of voting contests with ShortStack, including a photo contest, video contest, or story contest? We have templates available for each of these! All you need for a basic voting contest is a Form Widget -- where you’ll create the form to collect entries -- and a Voting Widget, which is what displays the submitted entries.In your Form Widget, you’ll want to create a new form within the Form Designer, and add the fields you want people to submit. Depending on the type of contest you run, this may include a photo upload field, a video URL field, or a text field (for a story contest).Once you’ve created your form, return to your Campaign, and add a Voting Widget. Within the main Voting Widget settings, select the form you’ve created from the dropdown menu. This will ensure that the entries you receive will then be displayed in the Voting Widget for people to vote on.
About the author
Dana Sullivan Kilroy is a communications professional with more than 20 years of experience delivering compelling content. Her work has appeared in national, award-winning publications and sites, including: The New York Times, The Los Angeles Times, The Wall Street Journal, USA Today, and Fast Company, Inc.
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