Now that the holidays are behind us, it's time to take a deep breath and set some goals for the rest of the year. If you're already a ShortStack user, we bet you've collected more than a few leads during the last six weeks. Just a few weeks ago, during the Thanksgiving weekend, ShortStack users gathered 830,000 leads with photo-vote contests, giveaways and other discounts.
Now is the time to use those leads! Ready to get started? The first step is to plan a variety of lead-generating marketing campaigns that will give your brand momentum year round. For ideas, take a look at our collection of free campaign templates, getting-started guides and other resources to help you meet your marketing goals. Then use this step-by-step guide to build those lead-gathering campaigns.
Before you create your campaign, you need to decide what you want to achieve.Here are some broad goals we see among ShortStack.com users:
Once you’ve decided on your big-picture goals, set smaller, SMART goals -- goals that are specific, measurable, attainable, relevant, and timely. Why? The more specific you are, the easier it will be to gauge whether your goals have been met.Here are just four examples of SMART goals:
The “offer” you build your campaign around is the focus of your efforts. An offer can be a prize, a discount coupon or a resource (like an ebook, whitepaper, webinar, etc.). Spend some time thinking about what kind of prize or resource will attract your ideal customer. For example, if you’re courting small business owners, an ebook about how to use social media for marketing might be tempting. If you want more women to come to your store, a coupon might be the way to go.If the offer is a prize, give some consideration to what you’re giving away.For example:
While there are lots of campaign-building platforms out there, we always recommend ShortStack.com! Once you’ve set up your account, you’ll have access to more than 90 professionally designed templates. The type of campaign you build will determine the next steps, but basically the steps go like this:
We’ve written extensively about what to include in social media contest rules, and even have a template that outlines everything you need to include.
The success of your campaign depends on how you promote it. If you’re giving away a trip to Paris or VIP access to a Taylor Swift concert, word will get around and your campaign will get plenty of attention. If your prize is more modest, you’ll need to create a comprehensive promo plan.Some steps you’ll want to take include:
If you want even more tips, including some that focus on ShortStack’s unique sharing features, check out one of our most popular resources, “46 Ways to get the Word Out About Your Campaign.”
Once everything is in place -- you’ve established your goals, created your offer, designed your promotion plan (and have all the images, ads and posts created or in the pipeline) -- you’re ready to launch.Make sure you have someone who isn’t too close to the project test your campaign for you, including having them fill out forms. If you built your campaign with ShortStack you can be sure it’s already mobile-ready but if you used any other platform you’ll want to test the campaign on mobile devices, too, since we know mobile is increasingly how people access the internet.
What happens after your giveaway is over is just as important as the actions you take before and during. Measuring and analyzing the data you collect are two of the most important steps in this process (leveraging the data, which we cover in the final step, is another one). Once you’ve collected leads, you’ll want to make them as useful as possible.
First, eliminate low-quality leads from your list. Delete email addresses from people who didn’t confirm their email address and/or giveaway confirmation emails. You don’t want these email addresses anyway since they’re probably fake accounts or otherwise not valuable to you.
Next, segment your new list. A properly segmented list is a profitable list. Now that your campaign is over and you’ve reduced your email list to only the most active and qualified leads, it’s time to segment the list. Each business has different segmentation filters that benefit them the most. Some filters include age, gender, industry, their relationship to your business (are they already a customer of yours, or are they on another one of your other email lists?), etc. Geography is another popular filter. Many international clothing companies, as just one example, find that segmenting their list by region or zip code is crucial. If they don’t take the time to do this, they could end up sending messages promoting their new summer apparel to people who live in Australia. Once you know how you want to segment your list, you’ll be prepared to craft different types of messaging. This is the beauty of segmenting your lists. The more personalized and refined your future messaging to your leads is, the more effective your messages will be.
Then, share a relevant offer. After giving people a resource, or a chance to win something special from your brand, give them even more. When your campaign ends, share an exclusive, just-for-those-who-entered offer. And be sure to customize it to appeal to your entrants.
As you plan out next year’s marketing efforts, look for ways to leverage the data you’ve collected during the holidays. Look at your lead data through an analytical lens. The amount and the quality of the data you’ve collected can help you fine-tune future campaigns.Here are just two ways to use the data you’ve collected:As a conversation starter. One of the best examples we’ve seen of a company that kept the conversation going through the data they collected from a promotion was when loan servicer, Great Lakes, used a Facebook giveaway to help their customers learn more about student loan borrowing. Great Lakes promotion featured a quiz with five questions relating to student loans. Fans were not required to take the quiz in order to enter the promotion, but the educational questions combined with the fact that everyone loves a quiz, attracted their entrants to participate. While Great Lakes grand prize was a big one -- a $6,000 payment toward a student loan -- they closely monitored their quiz answers and used that to craft their future social media and email marketing messages to their followers. They were even able to provide resources to help address the questions they were seeing from their followers.
To offer something exclusive to your new fans and followers. Even though email marketing is a successful communication tactic, people are still inundated with emails every day, and marketers still need to find a way to stand out in the crowd. Exclusivity is a great way to incentivize your entrants and to get a little more out of your fans than you previously would have.Let’s say you’re a small business that ran a promotion for which you asked fans to provide their email address in exchange for a chance to win a prize. You include a link that suggests they subscribe to your email list….which one sounds better?:
Obviously receiving a free gift is much more enticing than simply subscribing. Exclusivity instills excitement for your product, and excitement for your product builds brand loyalty. Loyal fans means loyal customers!
If you want to learn more, here are seven other ways to leverage the data you’ve collected from your fans.
If you have any questions about your campaigns, email us: theteam@shortstacklab.com.