Your Account
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Setting Up Two-Factor Authentication At ShortStack, your security is a top priority. Analytics Manager The Analytics Manager is where all campaign reporting lives. Manage Account Access Account Settings to manage data retention. Statements If your payment did not go through on the statement date, the payment date will be shown in the invoice, and the statement date will stay the same. Plan & Billing The Plan & Billing page is organized into three primary tabs: Plan Overview, Payment, and Statements. My Profile Check the provided boxes to opt into specific types of email communication. Payment Only the account owner can update the payment information. Updating Your Login Information Update your username, email, or password from Settings β My Profile on the Dashboard: click Edit in the Username & Password section, change what you need, and click Save. Archiving & Deleting Your Content Whether you need to clear space for your entry allowance or keep your account organized, ShortStack provides options to archive or delete campaigns, entries, lists, custom fields, and other account content. Navigating Your Account ShortStack is a Software as a Service (SaaS) platform used to create campaigns and contest websites that can be published anywhere on the web. Dashboard The Dashboard provides streamlined access to campaign creation tools, recent projects, an analytic overview, and educational resources designed to help you master ShortStack. Campaigns Manager The Campaigns Manager allows you to create, edit, manage, archive, and delete your campaigns with ease. Emails Manager The Emails Manager allows you to create, edit, manage, archive, and delete your emails while providing insights into their performance. Hashtag Feeds Manager The Hashtag Feeds Manager houses all the feeds you've set up to collect entries using hashtags on Instagram. Entries Manager The Entries Manager stores all data collected via a form, whether it includes only names and emails or media uploads, such as photos and videos. Lists Manager The Lists Manager holds every form database β a List β you have created, and is where you create new ones, run social imports, and, on Enterprise, import lists from outside ShortStack. Entry Profiles Manager The Entry Profiles Manager allows you to view all saved entry profiles, which are created using the export wizard or settings in the Entries Manager. Exports Manager The Exports Manager shows the status of your exports, the time remaining for files to finish exporting, and lets you download completed exports directly. Field Library The Field Library holds the custom fields you have built with the Field Widget β text, boolean, list, date, and number types β and shows how many of each you can still create against your plan's limits. Code Lists Manager The Code Lists Manager displays all your previously uploaded code lists and provides an option to upload a new code list. Custom Domains Manager The Custom Domains Manager allows you to view and manage all custom domains set up for publishing campaigns. Connected Sites Manager The Connected Sites Manager tracks the websites where you have embedded a ShortStack campaign. Media Manager The Media Manager houses all of the media that you've uploaded to use in your campaigns. Tags Manager The Tags Manager provides an organized view of all your tags in one place and allows you to access any assets associated with each tag quickly. Templates Manager The Templates Manager displays all custom templates saved using the Campaign Builder. Themes Manager The Themes Manager displays all the custom themes saved using the Style Panel in the Campaign Builder.
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