Connected Sites Manager

Q: Can I use the same embed code on my staging and live sites?

Yes. Add both domains to the same connected site with Edit , one per line. The site's embed code works on every domain listed.

All plans Last reviewed November 4, 2026

The Connected Sites Manager lists the websites you embed ShortStack campaigns on, whether each site's global embed code is validated, and how many campaigns are published to it. Edit a site's domains, copy its embed code, and delete sites you no longer use. Open it from Manage → Connected Sites. Your plan sets how many sites you can connect.

What you can do in the Connected Sites Manager

To	Do this
See where your campaigns are embedded	Look at the list of sites.
Add a domain, such as a staging site, to a site	Use Edit in the site's options.
Get a site's global embed code	Use Embed Code in the site's options.
Remove a site you no longer use	Use Delete in the site's options.
Add a new site	Add it when you publish a campaign as an embed. See How to install our global embed code.
Find or tag sites	See Find and tag sites.

Before you start

Your plan sets how many sites you can connect: 1 on Free and Launch, 3 on Build, 5 on Scale and 10 on Max. Enterprise is set per contract. Tags need the Max plan.
One site can carry several domains, such as www, a staging subdomain and the live site, and still counts as one site.
A site can only be deleted once no campaign is published to it.

Open the Connected Sites Manager

Click Manage in the navigation menu, then Connected Sites, or go straight to the Connected Sites Manager.

What's on the page

Each connected site has an info pane showing:

Detail	What it shows
Website name	The name you gave the site, if any.
Website domain	The site's domains.
Validation status	Whether ShortStack has found the site's global embed code installed.
Total campaigns published	How many campaigns are published to the site.
Last updated	When the site was last changed.
Tags (Max plan)	The site's tags.

Site options

Click the three-dot icon on a site's info pane.

Option	What it does
Edit	Change the site's name and domains. Enter one domain per line. Every domain listed uses the same global embed code.
Embed Code	Shows the site's global embed code, and the DIV elements for inline campaigns.
Delete	Deletes the site, once no campaign is published to it.

Find and tag sites

Tag (Max plan): type a tag to see the sites that carry it.
To tag several sites: click and drag your cursor across them, click Tag in the top bar, type tags separated by commas, press Enter/Return, then click Save.

See Organizing with tags.

If something goes wrong

What you see	What to do
The campaign shows "refused to connect" or "This site can't be reached" on one domain	That domain isn't on the site's list. Click Edit and add it. See Troubleshooting embed issues.
A site isn't validated	The global embed code wasn't found on the site. Check it's in the site's head or just after the body tag, then click Validate in the Publish Wizard. See How to install our global embed code.
Delete isn't offered for a site	A campaign is still published to it. Unpublish it first. See How to unpublish (uninstall) a campaign.
You can't add another site	You've reached your plan's limit. Add the domain to a site you already have, or delete a site you no longer use.

FAQs

How many sites can I connect?

1 on Free and Launch, 3 on Build, 5 on Scale and 10 on Max. Enterprise is set per contract. Each site can carry several domains, such as www and a staging subdomain, and counts as one site.

How do I add a new connected site?

Add it when you publish a campaign as an embed, in the Publish Wizard. See How to install our global embed code.

Can I use the same embed code on my staging and live sites?

Yes. Add both domains to the same connected site with Edit, one per line. The site's embed code works on every domain listed.

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