Campaign Settings
Campaign Settings holds the settings that apply to a whole campaign — its name, time zone, page title, language and sharing details, its protection against bots and spam, its analytics, and the wording of its built-in messages, such as error messages and button labels. Open it from the gear icon next to the campaign's name in the Campaign Builder.
What you can do in Campaign Settings
| To | Do this |
|---|---|
| Rename the campaign, or set its time zone, page title, language or favicon | Use the General tab. |
| Choose what shows when the campaign is shared on social media | Set Sharing defaults on the General tab. |
| Keep bots and spam entries out | Use the Security tab. |
| Choose which websites can embed the campaign | Set the Embedding whitelist on the Security tab. |
| Make visitor and entrant counts more accurate | Turn on Advanced data analytics on the Analytics tab (Max plan). |
| Change the wording of built-in messages, such as error messages and button labels | Use the Text tab. |
Before you start
- Some settings depend on your plan. Cloudflare Turnstile and Google reCAPTCHA need the Scale plan or higher. Advanced data analytics needs the Max plan.
- Settings apply to this campaign only. Each campaign has its own.
- Click Save & Exit to keep your changes. Cancel closes Campaign Settings without saving.
Open Campaign Settings
- Open the campaign in the Campaign Builder.
- Click the gear icon at the top left, next to the campaign's name.
Campaign Settings has four tabs: General, Security, Analytics and Text.
General
| Setting | What it does |
|---|---|
| Campaign name | The campaign's name in your ShortStack account. |
| Default time zone | The campaign's time zone. Use the time zone where most of your audience is. |
| Default builder width (in pixels) | The width of the Campaign Builder's preview, not of the campaign. Set the campaign's maximum width in the Theme section of the Style Panel. |
| Start in Live Entries mode | Opens the campaign in the builder in Live Entries mode. |
| Start in edit off mode | Opens the campaign in the builder with editing turned off. |
| Additional subdomains | Extra subdomains, such as www, for a campaign on a custom domain. Each needs a CNAME record in your DNS. Campaigns on ShortStack's own domains aren't affected. |
| Bookmark/favicon image (32px x 32px) | The small icon on the browser tab and in bookmarks. |
| Page title | The title on the browser tab, the default bookmark name, and the title in search results. |
| Page language | The campaign's language. English is the default. |
| Page language direction | Which way text runs: left to right (the default), right to left, or auto, chosen by the visitor's browser. |
| Fixed navigation bar height | Space at the top of an embedded campaign, so a website's fixed navigation bar doesn't cover it. |
| Allow crawlers to index my campaign | Whether search engines can list the campaign: Landing Pages only; Yes, for landing pages and embeds; or No, for neither. No is the default. |
| Sharing defaults | What shows when the campaign is shared on sites such as Facebook or LinkedIn: a Title (the campaign name by default, up to 255 characters), a Description (up to 1,000 characters) and an Image (1200 x 630 pixels works best). See About sharing. |
Security
Cloudflare Turnstile mode
Scale plan or higher. Stops bots from entering your campaign.
| Option | Use it when |
|---|---|
| Invisible (default) | Most campaigns, and embedded ones especially. Visitors don't have to do anything. |
| Visible | Landing pages. Visitors may have to complete a quick challenge. |
| Disable | Not recommended: it turns off Turnstile. |
For an embedded campaign, also check Enable if my campaign is embedded.
Google reCAPTCHA
Scale plan or higher. Enter your reCAPTCHA Site Key (public) and Secret Key (private). See How to create Google reCAPTCHA keys.
Rate limiting
How many entries one IP address can submit each minute. The default is 20.
Referrer blacklist
Blocks entries from visitors who arrive from the websites you list, such as giveaway listing sites.
Embedding whitelist
Limits embedding to the websites you list. Enter root domains only, such as example.com, separated by spaces.
Analytics
Advanced data analytics
Max plan. Collects more information about each visitor's device, so ShortStack can tell visitors and entrants apart more accurately. Without it, unique and returning visitor counts can be less accurate, for example when:
- several people share one IP address and browser, such as in an office, campus or household;
- entrants use a VPN that changes their IP address.
When it's on, ShortStack collects:
- screen resolution and color depth;
- system memory and CPU core count;
- browser language and operating system;
- time zone and time zone offset;
- graphics card vendor and renderer.
This isn't linked to personal details such as names or email addresses, and it's used only for your campaign's analytics.
Text
Change the wording of the campaign's built-in messages, such as error messages, button labels and waiting room messages. Use it to match your brand's voice, or to translate messages into your campaign's language.
- Open the Text tab.
- Type in Search messages to find the message, such as
updated. Messages are grouped by area, such as Waiting Room, General and Forms. - Type your wording in the box under the message. Leave a box empty to keep the default.
- Click Save & Exit.
To see only the messages you've changed, check Changed only. To go back to a default, empty its box.
Text set on a widget or form field takes priority over the Text tab. To change one widget's wording, use that widget's own Text settings. See International campaigns.
If something goes wrong
| What you see | What to do |
|---|---|
| A message still shows the old wording | Text set on a widget or form field takes priority. Change it in that widget's settings. Also check you clicked Save & Exit. |
| You can't find a message on the Text tab | Search for one word from the message, such as refresh. Clear Changed only to see every message. |
| Turnstile or reCAPTCHA isn't available | Both need the Scale plan or higher. See Upgrading your plan. |
| Unique visitor counts look wrong | Shared IP addresses and VPNs make visitors harder to tell apart. On the Max plan, turn on Advanced data analytics. |
| An entrant can't submit more than a few entries a minute | Rate limiting allows 20 entries per IP address each minute by default. Raise it if many people enter from one network. |
FAQs
How do I change the wording of a built-in message, such as an error message?
Open the Text tab in Campaign Settings, search for the message, type your wording in its box, and click Save & Exit. See Change built-in messages.
I changed a message on the Text tab, but the campaign still shows the old wording. Why?
Text set on a widget or form field takes priority over the Text tab. Change the wording in that widget's or field's own settings instead.
How do I stop search engines finding my campaign?
Set Allow crawlers to index my campaign to No, on the General tab. It's the default.
Related resources
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