Media Manager

What you can do in the Media Manager

To	Do this
Add files to your library	Upload files.
Find a file	Use Search, Tag, the filters and Sort.
Use a file in a campaign	Copy its URL.
See a file at full size, or download it	Use the magnify or pop-out icon on the file.
Choose which team members can use a file	Click the padlock icon on the file.
Tag or delete several files at once	Select them.

Before you start

• Tags and Permissions need the Max plan. On the Scale plan, your one team member is an Admin who can use every file, so there's nothing to restrict.
• A file a campaign is using can't be deleted. Remove it from the campaign first.
• Deleting a file can't be undone.

Open the Media Manager

Click Manage in the navigation menu, then Media, or go straight to the Media Manager.

What's on the page

Files show as thumbnails. Hover over one to see its name, its dimensions (for images and videos) and its file size, and these icons:

Icon	What it does
Chain link	Copies the file's URL to your clipboard, ready to paste into a campaign.
Magnify	Shows the file at full size.
Pop-out	Opens a video or web file in a new tab, or downloads a file such as a font.
Padlock	Opens Permissions, to choose which team members can use the file.

Upload files

1. Click Upload at the top right, or drag files from your computer into the browser window.
2. In the file picker, choose a file. To choose several, hold Ctrl (Windows) or Cmd (Mac) and click each one.
3. Click Open.

The files are added to your library. The Media Manager and the Campaign Builder's Media Selector share one library, so files uploaded in either one show in both.

Find a file

• Search: type a word or phrase from the file's name.
• Tag (Max plan): type a tag to see the files that carry it. See Organizing with tags.
• File Type: on the left, choose the types to show. You can combine them with the other filters.
• Image size: type a width, a height, or both, in pixels.
• Sort: click the button next to the file count and choose Newest or Oldest.

File type	Formats
Images	GIF, JPEG, JPG, PJPEG, PNG, X-PNG
Video	MP4, MPEG, MOV, OGV, WEBM
Fonts	EOT, TTF, WOFF, WOFF2, OTF
Web Assets	JS, JSON, PDF, XML, SVG, CSS, CSV
Audio	MPEG, MP3

Work with several files at once

1. Click a file to select it. To select several at once, click and drag your cursor across them.
2. Use the options at the top:
   • Tag (Max plan): type tags separated by commas, press Enter/Return, then click Save. Tags already on the files show here too.
   • Delete: type the confirmation phrase, then click the red Delete button.

If something goes wrong

What you see	What to do
"This media is currently in use and cannot be deleted."	A campaign is using the file. Replace or remove it in the Campaign Builder, then delete it here.
A file is missing	Clear any search, tag or filter, including Image size. Then sort by Newest to see your latest uploads first.
A team member can't use a file	Click the padlock icon on the file and give them access. See ShortStack for Teams.

FAQs

How do I use a file from the Media Manager in a campaign?

Hover over the file and click the chain link icon to copy its URL, then paste the URL where you need it. To add an image in the Campaign Builder, you can also pick it from the Media Selector.

How do I add my official rules to a campaign as a PDF?

Upload the PDF to the Media Manager, hover over it and click the chain link icon to copy its URL. Then link to that URL from your campaign. For example, in a Rich Text Widget, highlight the words "Official rules" and use Insert/edit link. To write the rules, try the free Rules Generator, which saves them as a PDF.

Can I upload more than one file at a time?

Yes. In the file picker, hold Ctrl (Windows) or Cmd (Mac) and click each file, or drag several files into the browser window at once.

Can I get a deleted file back?

No. Deleting a file is permanent. Upload it again if you still have a copy.

Related resources

• Media Selector
• Using stock images from Pixabay and Pexels
• Organizing with tags
• How to create a gallery (video)