Lists Manager

What you can do in the Lists Manager

To	Do this
Find a list	Use Search, Tag, the filters and Sort.
See a list's entries	Click View Entries in the list's options.
Make a new list for a form	Create a list.
Add entries from social media comments	Run a social import.
Bring in a list from outside ShortStack	Import a .csv file (Enterprise plan).
Rename, copy, archive or delete one list	Use the list's options.
Tag, archive or delete several lists at once	Select them.

Before you start

• Some options depend on your plan. Importing a list needs the Enterprise plan. Tags and Permissions need the Max plan. On the Scale plan, your one team member is an Admin who can open every list, so there's nothing to restrict. On other plans, these options show a prompt to upgrade.
• Archived lists still count toward your entry allowance. Archiving hides a list without deleting it. See Archiving & deleting your content.
• Deleting a list deletes its entries, and it can't be undone. If you might need the entries later, export them from the Entries Manager first.

Open the Lists Manager

Click Manage in the navigation menu, then Lists, or go straight to the Lists Manager.

What's on the page

Each list has an info pane showing:

Detail	What it shows
List name	Hover over it and click the pencil icon to rename the list.
Last updated	When the list last changed.
Created	When the list was created.
Entries	How many entries the list holds.
Emails sent	How many emails have been sent to the list.
Campaign sources	How many campaigns save entries to the list.

Find a list

• Search: type a word or phrase from the list's name.
• Tag (Max plan): type a tag to see the lists that carry it. See Organizing with tags.
• Filters: on the left, filter by Form Compatibility, or turn on Show Archived to include archived lists. Click the x next to a filter to clear it.
• Sort: choose Recently Updated, Most Entries or Least Entries.

Create a list

1. Click New List at the top right.
2. Name the list, add tags if you use them, and click Continue.
3. In the Campaign Builder, connect the list to a Form Container. Entries submitted through that form are saved to the list.

Add entries from social comments

1. Click Social Import at the top right.
2. Choose Facebook, Instagram or YouTube.
3. Name the list, add tags if you use them, and click Continue.
4. Follow the import steps for the platform:
   • How to import comments and reactions from Facebook
   • How to import comments from an Instagram post
   • How to import comments from a YouTube video

To add comments to a list you already have, open its options and choose Import From....

Import a list from a .csv file

On the Enterprise plan, click Import List at the top right to bring in contacts you collected outside ShortStack. How to prepare the file, which column headers to use and how to upload it are in Using the List Importer.

List options

Click the three-dot icon on a list to open its settings, or the dropdown next to it for the other options.

Option	What it does
Settings	Change the List Name, and the Name When Copied, which is the name a copy of this list gets. The slider blurs this list's image and video thumbnails in the Entries Manager.
View Entries	Opens the Entries Manager filtered to this list.
Integrations	For a Form Container, opens the campaign in the Campaign Builder, where its integrations are set up. For a legacy Form Widget, opens the Form Designer.
Email Alerts	Email alerts are set in the Campaign Builder. See Customizing admin entry alerts.
Import From...	Adds Facebook, Instagram or YouTube comments to this list.
Copy	Makes a copy of the list and its entries. The copied entries count toward your entry allowance.
Permissions	Chooses which team members can open this list.
Archive	Hides the list without deleting it.
Delete	Deletes the list and every entry in it.

Work with several lists at once

1. Click a list to select it. To select several at once, click and drag your cursor across them.
2. Use the options at the top:
   • Tag (Max plan): type tags separated by commas, press Enter/Return, then click Save.
   • Archive: hides the selected lists. To restore them, turn on Show Archived, select the lists, and click Restore.
   • Delete: type the confirmation prompt, then click the red Delete button.

If something goes wrong

What you see	What to do
A list is missing	It may be archived. Turn on Show Archived in the filters. Then clear any search, tag or filter with the x next to it.
You archived lists, but your entry allowance is still full	Archived lists still count. Export the entries you want to keep from the Entries Manager, then delete the lists.
A new list has no entries	The list isn't connected to a form yet. Connect it to a Form Container in the Campaign Builder.
Entries aren't reaching a list	See Where are the entries?

FAQs

Does archiving a list free up room in my entry allowance?

No. Entries in archived lists still count toward your plan's entry allowance. To free up room, export the entries you want to keep from the Entries Manager, then delete the list.

Can I get a deleted list back?

No. Deleting a list permanently deletes it and every entry in it. If you might need the entries later, export them first, or archive the list instead.

How do I find a list I archived?

Turn on Show Archived in the filters on the left. Archived lists appear with the others, and you can select them and click Restore.

Related resources

• Entries Manager
• Using the List Importer
• Creating segmented lists
• Archiving & deleting your content
• Creative ways to grow your email list (blog)