Upgrading your plan

Before you start

• Only the account owner can upgrade. Team members, including Admins, can't see Plan & Billing.
• You're charged straight away for the difference between your new plan and your current one.
• Plans renew automatically, monthly or yearly, until you change or cancel them.
• Want to see paid features first? Trials of individual features are no longer offered. Book a demo instead.

Upgrade your plan

1. Click Settings at the bottom of the navigation menu, then Plan & Billing, or go straight to Plan & Billing.
2. Click Change Plan.
3. At the top right, choose Monthly or Annual.
4. Choose your plan. Your current plan is marked Current; on the Free plan, nothing is marked.
5. Enter your billing details, and check the box confirming you understand the plan renews automatically.
6. Click Upgrade Account.

Each plan shows its price, limits and features. To compare them in full, see Pricing.

If something goes wrong

What you see	What to do
Plan & Billing isn't in the Settings menu	You're signed in as a team member. Click your name at the top right, choose Switch Team, and pick your own account. If the account isn't yours, ask its owner.
Your payment is declined	Check the card details, or try another card. See Payment.
You need more than Max offers	Book a demo to talk about an Enterprise plan.

FAQs

Can I try paid features before I upgrade?

Trials of individual paid features are no longer offered. To see paid features in action, book a demo.

When am I charged for an upgrade?

Straight away. You're charged the difference between your new plan and your current one.

How do I downgrade instead?

Use Change Plan too. A plan is greyed out if you're using more than it allows. See Downgrading, pausing or cancelling your subscription, and deleting your account.

Related resources

• Plan & Billing
• Understanding campaign view and entry limits
• Billing frequently asked questions
• Pricing