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Campaigns Manager

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The Campaigns Manager holds every campaign in your account. Create, open, rename, archive and delete campaigns here, see where each one is published, and open its analytics. Open it from Manage → Campaigns. A campaign has to be unpublished before you can delete it, and deleting can't be undone.

What you can do in the Campaigns Manager

ToDo this
Start a new campaignClick New Campaign at the top right.
Find a campaignUse Search, Tag, the filters and Sort.
Open or rename a campaignSee Open or rename a campaign.
See where a campaign is publishedClick Installs on its info pane.
See a campaign's analyticsClick the pie chart icon on its info pane. See Analytics Manager.
Choose which team members can open a campaignUse Permissions in the campaign's options.
Archive or delete one campaignUse the campaign's options.
Tag, archive or delete several campaigns at onceSelect them.

Before you start

  • Some options depend on your plan. Tags, Permissions and the Review Status filter need the Max plan. On the Scale plan, your one team member is an Admin who can open every campaign, so there's nothing to restrict.
  • A published campaign can't be deleted. Unpublish it first.
  • Deleting a campaign can't be undone. To keep a version, copy the campaign first. To hide a campaign without deleting it, archive it. See Archiving & deleting your content.

Open the Campaigns Manager

Click Manage in the navigation menu, then Campaigns, or go straight to the Campaigns Manager.

What's on the page

Choose List View or Thumbnail View next to the New Campaign button. Each campaign has an info pane showing:

DetailWhat it shows
ThumbnailA preview of the campaign.
Campaign nameClick it to open the campaign in the Campaign Builder.
InstallsHow many places the campaign is published. Click it to open the Publications Manager, where you can see and manage each publication's URL.
Updated X days agoWhen the campaign was last edited. Hover over it to see the exact date.
Campaign IDShows at the bottom right when you hover over the pane. Click the number to copy it.

Find a campaign

  • Search: type a word or phrase from the campaign's name.
  • Tag (Max plan): type a tag to see the campaigns that carry it. See Organizing with tags.
  • Filters: filter by Landing Page, Embedded or Unpublished. Turn on Show Archived to include archived campaigns. Review Status (Max plan) shows campaigns waiting to be published by someone who can publish. A campaign lands here when a team member whose role can't publish sends it for review.
  • Sort: click the sort button next to the campaign count and choose Recently Edited, Newest or Oldest.

Open or rename a campaign

  • Open: click the campaign name, or the edit icon on the right. The campaign opens in the Campaign Builder.
  • Rename: hover over the name, click the edit icon, type the new name, and click the blue checkmark.

Campaign options

Click the dropdown arrow at the top right of a campaign's info pane.

OptionWhat it does
PermissionsChooses which team members can open this campaign. See ShortStack for Teams.
ArchiveHides the campaign without deleting it.
DeleteDeletes an unpublished campaign.

Work with several campaigns at once

  1. Click a campaign to select it. To select several at once, click and drag your cursor across them.
  2. Use the options in the top bar:
    • Tag (Max plan): type tags separated by commas, press Enter/Return, then click Save. Existing tags show here too, where you can change them.
    • Archive: hides the selected campaigns. To restore them, turn on Show Archived and select them.
    • Delete: type the confirmation phrase in the prompt, then confirm.

If something goes wrong

What you seeWhat to do
A campaign is missingIt may be archived. Turn on Show Archived in the filters. Then clear any search, tag or filter.
You can't delete a campaignIt's still published. Unpublish it, then delete it.
A team member can't publish a campaignTheir role doesn't include publishing, so the campaign goes to review. The Owner, an Admin or a team member who can publish finds it with the Review Status filter and publishes it.
A team member can't see a campaignGive them access with Permissions in the campaign's options, or tag the campaign with a tag they can use. See ShortStack for Teams.

FAQs

Why can't I delete a campaign?

A campaign that's still published can't be deleted. Unpublish it first, from the Campaign Builder's Publications panel. See How to unpublish (uninstall) a campaign.

Where do I find a campaign's ID?

Hover over the campaign in the Campaigns Manager. The Campaign ID shows at the bottom right of its info pane. Click the number to copy it.

How do I find a campaign I archived?

Turn on Show Archived in the filters. Archived campaigns appear with the others, where you can restore them.

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